http://eurobattle.net/threads/94183-...w-to-report-it!

- By heavy insults, we mostly refer to racism, religion / nation related insults, continuous insults regarding families and any other similar to it. Words like 'noob', 'idiot', 'retard' should be out of question.
As I wrote there, those things for us are not bannable and I advice u to use /squelch /ignore command next time.