Hello,
recently some changes have been made so we can now remove loses from Solo and Team stats.
Therefore loses are removed for following:
-being teamkilled in random team games.
-lose against maphacker/custom kicker.
-bug loses on start in solo games. (U know it as "disconnected" cca 1-5 seconds after game started)
Just mention in your report that you want to get lose removed. To report mentioned bug lose in solo game, you need just replay.
Some more options to get lose removed may be added later.
regards,
eurobattle.net crew